Actio is Milapasa's digital event-management system: custom registration forms, an event calendar, participant categorisation, meeting-link distribution, live support during events, and post-event reporting. It is still sold today at actioevents.com, and it still sits front and centre on milapasa.com.

My formal title at Milapasa was IT Analyst throughout March 2021–October 2022. Alongside IT and data duties, I volunteered to independently design and develop Actio's promotional landing page, including its content presentation and animations. This was a proactive move into product software before my full-time Software Developer role at Limak began in October 2022. It is here because it is where I first worked on a product that had to survive contact with a live audience, and because the habits it taught show up in everything above it. Milapasa's wider work — including its strategic partnership with WeGlobal, the EU-projects consultancy whose programmes I supported with portal and IT work — is on the about page and the resume.

At a glance

  • Product — digital event management: registration, participant categorisation, reporting, and QR-code entry at the door.
  • My part — designed the product's landing page, represented Actio in the field — moderating its live events and setting venues up in advance with the team — and ran QR-code check-in at the door. I did not build the application itself.
  • Company — Milapasa; the product is theirs, and it was a team effort.
  • Status — in production; sold publicly at actioevents.com.

What I owned, and what I did not

I independently designed and developed the promotional landing page. For field delivery I worked with the team: I represented Actio at its live events, moderated them, helped prepare venues and ran QR-code check-in at the door. Product review and Agile discussions involved Levent Erkan, Onur Koç and Deniz Egemen Aladağ. The product application itself was built by Milapasa's development team — I make no claim to its code or architecture. The company owns the product and its roadmap.

What the door teaches

The part of Actio I value most in hindsight was not written in an editor. At live events, I stood at the entrance with the team, scanning QR codes and letting people in. When a registration record is wrong, the person it belongs to is standing in front of you, and the queue behind them is growing. That is a feedback loop no dashboard provides, and it permanently changed what I consider a "small" data bug.

The path from that door to the systems above it is fairly direct: the same instinct — that software's real test happens at the point of contact, not in the build log — is why Cendra shipped with production verification as a habit, and why LILA evaluates whether its assistant was right in front of the user, not just plausible in a test set.

One more thing belongs on this page, because the page is about where habits come from. Milapasa, founded by Deniz Egemen Aladağ, and WEglobal — the strategic umbrella it worked under, with Levent Erkan and Levent Ergen — gave me the warmest working life I have known: hosting international project managers, moderating live events, changing cities to fix a problem at its source. I learned customer experience there before I had the vocabulary for it, and I am grateful for it.

milapasa.com today — Actio still front and centre, next to Me-Learning, the learning platform I also worked on during my IT Analyst tenure.